Clear Terms.
No Surprises.

Shipping Policy

Prints are made on demand and shipped to you in a protective mailing tube. Prints are not framed. This keeps the artwork safer in transit and gives you freedom to frame it in your own style.

Delivery timeframe

• The artwork will be dispatched within 5 working days after the order has been placed, because prints are made on demand.
• It should arrive within 15 working days after dispatch.
• You will receive a tracking code sent by the artist or fulfilment partner.
• You are responsible for any customs duty, import tax, or local charges that may apply in your destination country.

Original artworks

Original artworks are handled individually. Shipping method, insurance, packaging, and delivery estimate will be confirmed before payment is completed.

Return and Refund Policy

Because prints are made on demand, returns are not accepted for change of mind. If the print arrives damaged, I will send a replacement free of charge after the damage has been verified.

• You must contact info@casterart.com within 24 hours of receiving the damaged print.
• Please include clear photos of the damaged print, packaging, mailing tube, and shipping label.
• Once verified, a replacement will be arranged at no extra cost.

If you have questions about a return or replacement, email info@casterart.com.

Privacy Policy

I only ask for information that is needed to reply to you, send newsletters you requested, process a print order, manage a commission inquiry, or fulfil an artwork purchase.

Information collected

• Newsletter signups may collect your first name and email address.
• Commission inquiries may collect your name, email, phone number, country, shipping destination, project details, and reference images.
• Print purchases through Lemon Squeezy may collect buyer and order information needed for payment, fulfilment, and buyer segmentation.
• Naira payments through Paystack are processed through Paystack. Payment card data is not stored on this website.

How your information is used

• To reply to inquiries.
• To send newsletters through Brevo if you choose to subscribe.
• To fulfil paid print orders through Lemon Squeezy and CreativeHub.
• To identify warm collectors who have already purchased, so future emails can be more relevant.
• To protect the website, prevent abuse, and maintain order records.

Security + third-party services

We take reasonable steps to protect your data. Payment information is processed through secure, PCI-compliant checkout providers (such as Lemon Squeezy) — we never see or store your full payment details. Any third-party services we use (including Brevo, Zoho, and CreativeHub) are connected through secure, server-side methods that do not expose sensitive credentials in your browser.

Your choices

You can unsubscribe from marketing emails at any time. You can also request correction or deletion of your contact data by emailing info@casterart.com.